In 2022, Jack Davern had an opportunity to take over the cafe he had been a chef at for more than 8 years. With over 18 years in business, Cube Coffee built up a loyal customer base. With Jack\u2019s rebranding, Tidal Cafe was created. Guests at the cafe\u2019s Seaport in Launceston location enjoy exquisite cuisine along a fantastic view of the water.<\/p>\n
The couple that owned the cafe before Jack had taken care of the bookkeeping themselves, but Jack didn\u2019t have experience managing books and didn\u2019t want to continue on doing it himself. He spoke with the accountant who had previously worked with the cafe for his advice. That accountant heard of Steven Mulligan and got Jack in touch with him.<\/p>\n
For their first meeting, Steven visited Tidal Cafe, had a coffee and discussed Jack\u2019s needs.<\/p>\n
\u201cSteven was very friendly. There was no pressure, it was just a general conversation about what I needed, whether I chose Number Krunchers or not. He told me what they could provide me and how working with us would help his business.\u201d<\/em><\/p>\n Number Krunchers currently provides Tidal Cafe with<\/strong><\/p>\n \u201cPayroll has been a huge thing for them to take care of. If you\u2019ve never done it before, which I hadn\u2019t, there\u2019s a lot more to it than you realise. Number Krunchers uses an app for payroll, and it\u2019s very simple and straightforward to use. It only took me a 30-minute Zoom meeting to learn it. My staff finds it easy to clock in and out and take their breaks. It\u2019s very user friendly and we have peace of mind that all employee wages are compliant with our award.\u201d<\/em><\/p>\n Jack says the bills payable system is simple and straightforward, too. Accounts payable is now centralised with bills going directly from suppliers to a portal, where Jack can approve them. Number Krunchers then processes and uploads ABA payment files into his bank, ready for him to approve.<\/p>\n \u201cSteven introduced me to Profit First and it just seemed like a very beginner-friendly system. Once it\u2019s set up, it\u2019s easier to understand where your money is at. He explained it to me like a pie. You make all this money and typically people think they can have all of that great pie, but the slices need to be allocated. You get one slice, but everything must go somewhere else. At the end of the week, Steven sends me a transfer list, so I know what amounts to transfer into which accounts. This takes a lot of the pressure off me.\u201d<\/em><\/p>\n In addition to running the cafe, Jack is still the chef and has a young family at home. In all, he estimates he spends 70 hours a week working.<\/p>\n \u201cI wouldn\u2019t have been able to make it through the last six weeks really without them; without knowing Steven had my back. By the time you deal with everything here and then stop to try to deal with things like payroll, it\u2019s a lot. You\u2019re stopping and thinking about where the invoices are, where the timesheets are, where the payroll is, those things. Having people like Steven and his team behind you takes a lot off your shoulders.\u201d<\/em><\/p>\n Jack says he also values the research and advice Steven gives him, which enables him to run his cafe more efficiently. Having a bookkeeper who specialises in hospitality has helped Jack as he takes over the business.<\/p>\n \u201cMy cafe is quite small compared to, say, a hotel, but Steven working with his other clients may see something that doesn\u2019t work well there that he can advise me on. He can look at their program and see the pros and cons and tell me about it. He\u2019s doing the research for you; he\u2019s just always thinking. You get a brain trust more than just bookkeeping.”<\/em><\/p>\n\n
Payroll<\/h4>\n
Profit First<\/h4>\n
Steve’s got your back<\/h4>\n